Partnering with Huntress

 How can Huntress help with your cybersecurity?

In today’s digital landscape, email remains one of the most common—and vulnerable—channels for cyberattacks. From phishing to malware distribution, attackers continuously find ways to exploit email to compromise data, steal credentials, and damage organizational reputation. In response to this growing threat, businesses must adopt proactive email security measures that go beyond traditional filters and antivirus software.

To tackle these issues head-on, we’re excited to partner with Huntress, a leader in managed detection and response (MDR) solutions. Through this partnership, we’re offering Office 365 protection plans that include active monitoring and threat detection. Huntress brings specialized knowledge in detecting threats that standard antivirus tools miss. Their monitoring solutions identify potential compromises early, allowing rapid response before they escalate into serious incidents.

By integrating Huntress into our Office 365 protection plans, we’re able to offer:

1. Active Monitoring: Around-the-clock vigilance for suspicious activities within your Office 365 environment.
2. Advanced Threat Detection: Identifying hidden threats, malicious code, and abnormal activity across your network.
3. Rapid Response: Immediate alerts and actionable steps to address and contain security incidents.

Read more in our latest article.

Strengthen Security with a Multi-Layered Approach with Computer Service Plans from Ann Arbor-Based NSG

Email security isn’t just about avoiding one type of threat; it requires a comprehensive, multi-layered approach. With Huntress’ advanced protection solutions and our targeted employee training programs, we’re able to address both the technological and human elements of email security.

Protecting your business means staying ahead of cybercriminals with proactive tools and informed employees. Investing in both technology and training creates a resilient defense against cyber threats. By choosing our Office 365 protection plans with Huntress, you’re taking a significant step toward ensuring the security of your business's most essential communications.

If you need more information regarding computer services in the greater Ann Arbor area, please feel free to call (887) 815-6974 or submit a contact form.

Why Email Security is Critical for Businesses

Why is email security so important?

Emails have become a universal tool for business communication, and, unfortunately, an ideal target for cybercriminals. Phishing scams, where attackers attempt to deceive employees into revealing sensitive information, are a leading tactic in cybersecurity breaches. According to recent studies, phishing attacks have become increasingly sophisticated, with many employees unaware of what phishing attempts might look like.

Without adequate email protection, businesses expose themselves to data breaches, financial losses, and potential regulatory fines. It’s clear that a robust email security strategy is not just beneficial—it’s essential.

Read more in our latest article.

Strengthen Security with a Multi-Layered Approach with Computer Service Plans from Ann Arbor-Based NSG

Email security isn’t just about avoiding one type of threat; it requires a comprehensive, multi-layered approach. With Huntress’ advanced protection solutions and our targeted employee training programs, we’re able to address both the technological and human elements of email security.

Protecting your business means staying ahead of cybercriminals with proactive tools and informed employees. Investing in both technology and training creates a resilient defense against cyber threats. By choosing our Office 365 protection plans with Huntress, you’re taking a significant step toward ensuring the security of your business's most essential communications.

If you need more information regarding computer services in the greater Ann Arbor area, please feel free to call (887) 815-6974 or submit a contact form.

Our Formula for IT Success

Have you dealt with unresponsive IT support in the past?

Fed up with companies talking big game but not delivering on their promises?

We understand that the small companies we work with are on strict timelines, so we make an honest effort to do what we can to make their lives easier so they can put their energy into running their business. 

Our Formula for Success 

The principles we live by are knowing what it is, getting it done, and effectively communicating the results. We put the best interests of our clients first, and we work diligently to put all the pieces together to make them work. Above all, we believe in making it a great experience for you!

Imagine how great you’ll feel when you know that your network and computers are secure, your backups are working, and your computers are working. 

We want to see you succeed!  We’ll take care of the technology so that you can focus on taking care of your other tasks.  Technology that works the way you want it to, when you want it to.  If you’d like to learn more, check out our latest article. 

Achieve Your Business Goals with Our IT Solutions in Ann Arbor 

At the end of the day, our goal is simple: to make technology work for you so you can focus on what really matters – running your business. With our proven formula of clear communication, reliable solutions, and a customer-first approach, we’re here to make sure your IT needs are met efficiently and effectively. 

Achieve your business goals with our trusted IT solutions in Ann Arbor – because your success is our success!

Contact us today to get started.

Our Recommendations for Protecting Yourself Online

 Are you confident your current online habits are keeping you safe from potential risks?

The internet is full of potential threats like viruses, malware, and scammers looking to exploit unsuspecting users. Without taking the right precautions, browsing online can put your data and devices at risk. To help you stay safe, here’s a short list of things you can do to protect yourself:

1. Scammers are trying to trick you.  Don’t click on links you receive in emails.  Be suspicious and always verify unexpected or unusual requests via a known source.
2. Protect yourself and make sure you have good backups.
3. Antivirus software is a good start, but you also need to be diligent about keeping your computers and devices up to date with security patches.

There is no substitution for user training.  Make sure your entire team is aware and has some basic training. If you’d like to learn more, check out our latest article.

Strengthen Your Online Security Through Our IT Solutions in Ann Arbor

By following these steps, you can significantly reduce your risk of falling victim to online threats. Staying vigilant, keeping your systems updates, and ensuring that both you and your team are educated about potential dangers are key to protecting your data. 

If you’re looking for additional support, our IT solutions in Ann Arbor can help you strengthen your online security against evolving threats. Contact us today to get started!

Cybersecurity for Small Businesses

Is your small business protected from ransomware?

Yes, you want to have good backups and antivirus software, but that by itself isn’t enough.  There are effective and cost-effective steps that a small business can take to up their level of security and protection, including:

• Download NSG’s security baseline for small businesses
• Backups, backups, backups!
• User training and awareness
• Password policies
• Multifactor Authentication
• Security software that is regularly updated and monitored
• DNS filtering
• Next generation firewall
• Patching policy
• Network monitoring
• Auditing and logging software
• Regular security reviews

Secure Your Business with an Ann Arbor Computer Service

Ready to secure your business?

Network Services Group is an Ann Arbor computer service that can help you defend your small business from and cyberattacks. Contact NSG today to discuss how you can take your cybersecurity to the next level.

Network Services for Cybersecurity

Are you up to date on best cybersecurity practice?

Cybersecurity is serious business.  Hackers, scammers, and ransomware are everywhere, and it seems like you can’t go more than a few days without hearing about some business being the victim of ransomware.  It almost seems like cybersecurity is a fulltime job and many industries have specific security requirements that would be difficult or impossible for a small business to meet.

What can you do to protect yourself as a small business?  The answer is to work with a qualified and knowledgeable network service and support company to take your cyber security to the next level.

Support Your Business with Computer Service in Ann Arbor

Ready to secure your business?

Network Services Group is an Ann Arbor computer service that can help you defend your small business from and cyberattacks. Contact NSG today to discuss how you can take your cybersecurity to the next level.

Common Scamming Tactics

Do you know if your data is secure?

Cyber security is everyone’s business. The world of technology is vast and makes it easy for those with harmful intent to take advantage of you if you’re not careful. 

Here are 4 principles that can help keep you safe from online scammers:

1. Your financial institution will NEVER ask for your login or personal information via email. Neither will anyone else. Never respond to such requests via email.
2. Don’t believe pop-ups that appear on your computer telling you that you are infected. 
3. Never open attachments from unknown sources.
4. Don’t click to view the link or attachments in emails that claim you have a missing package that you weren’t expecting, or for an order you didn’t place.

Learn more about computer security here.

Network Services Group Cares About Your Security

Network Services Group provides computer service and support in Ann Arbor, and we always make sure your machines have the latest security updates, and we handle your information with extreme care. 

If you have questions about how we can help you with your computer security, call (877) 815-6974 or submit a contact form here.

Five Aspects of Computer Security

Is your computer security software up to date?

Maintaining your computer security is very important and Network Services Group makes it easy with computer services in Ann Arbor; we’re always up to date on the best practices for cyber security.

Here are the five most important things to do for improved computer security:

1. Be aware, be suspicious, be vigilant. 
2. Use strong passwords. 
3. Don’t use the same password for multiple things. 
4. Know where your data is saved, and make sure it is backed up. 
5. Use extreme care when opening attachments or downloads 

To learn about these five aspects in more depth, click here.

Computer Services in Ann Arbor

Network Services Group provides computer service and support in Ann Arbor, and we always make sure your machines have the latest security updates, and we handle your information with extreme care. If you have questions about how we can help you with your computer security, call (877) 815-6974 or submit a contact form here.

You Can't Afford to Have Unreliable IT Support

How many messages do you have to leave before your "on call" IT support calls you back?

Cyber-attacks are on the rise and every business connected to the internet is at risk. You can’t afford to have IT problems. You really can’t afford to have unreliable IT support.

We believe that technology should help people live positive and productive lives. Our formula for success is knowing what it is, getting it done, and effectively communicating the results. We put the best interests of our clients first, and we work diligently to put all of the pieces together to make them work.

Our promise is that we:

• return phone calls
• show up for appointments
• solve problems, not recommend them
• keep up with the latest technology
• know what works and what doesn’t

Visit our website to learn more.

Your Best Line of Defense Against Ransomware

In business, it’s critically important to keep your systems patched and up to date with the latest security updates but, even so, new threats are discovered each and every day. Your tech support has to be vigilant.

Even with all your precautions, it’s possible that some hacker/scammer somewhere will trick someone into clicking on something and then… Bam!  You’re infected.

It would best to avoid getting infected in the first place — but there are no guarantees — so your last line of defense are good backups and a disaster recovery plan.

In terms of backups, you need a reliable and comprehensive backup plan.

Or, you need NSG: the best tech support in Ann Arbor. 

Learn more on our website!

Are You Protected from Ransomware?

You’ve read about it in the news.  Big companies and government agencies — the kind with big tech support departments — getting hacked with ransomware and being down for days. Then, having to pay an exorbitant ransom to get their data back.  The most recent example of this is the Colonial Pipeline.  Don’t let this happen to you!

I’m going to let you in a little secret.  The best way to protect yourself from ransomware is…. With backups!  I know it sounds simple but stick with me here.  It’s more complicated than it sounds.

Yes – you should have business class antivirus software.

Yes – you should have a business class firewall.

Yes – you should have a maintenance and monitoring plan in place to keep all your systems up to date with security patches.

Yes – you should be training your users to be cautious and not just click on attachments and links in random emails.

All of that stuff is important, but none of it is foolproof.

Why? Learn more on our website!

Work With the Right Guys — Get the Right Results!

If your company doesn’t have IT support, it’s only a matter of time before you find yourself in a bit of a mess. Like this client: one of their core servers was still running Windows Server 2003 (long since unsupported), and they had inadequate backups and antivirus protection. It was critical to their security that they upgrade, but they were hesitant to proceed — not because of the cost, but because a past IT project had turned into a disaster of downtime, crashes, and endless bugs. 

They weren’t eager to go through that again!

After we started working with them, they began to realize that things were going to be different this time and we were able to upgrade their server and protect their network.

Smooth transitions don't happen by accident, and we take great care to properly plan out projects like this, and equal care in the implementation and follow up. The end result is a smooth transition, happy client, and comments like this:

"Ross has been doing great. You found a lot of talent in that fella and things have been going smoother than I'm used to. Then again, you run a tight ship sir. I shouldn't be surprised. "

What can we say? Work with the right guys, and you'll get the right results.

Learn more on our website!

All IT Companies are Not Created Equal!

One of our recent projects was for a long-time customer — large enough to have their own IT staff. They were upgrading an old server running some line of business software to a newer version of Windows Server. It contained a large amount of data and was critical in their day-to-day operations. It was a big enough project that they were planning on logging off on Friday afternoon and being down all weekend.

NSG had them up and running by mid-Saturday morning, along with a heartfelt thank you.

There’s nothing unusual about an IT team doing server migrations. Or calling in outside support for their own IT staff for larger projects. 

That doesn’t mean all IT companies are created equal. If you’re working with someone less experienced or less skilled, your mileage may vary. 

What can NSG help you with today? 

Visit our website to learn more!

Is a Failed Microsoft Update Putting Your Business At Risk?

When you own a small business, challenges can appear when you least expect them from sources you’d least expect. When business owners worldwide installed the February 9th Windows Server update, they were met with one of those unexpected challenges. An issue with the component that installs Windows updates caused the update to fail, leaving many customers scrambling for a solution or even skipping updates. 

The real problem was those business did not receive the fix to a vulnerability that left their networks open to attackers. 

Cyber-attacks are on the rise and every business connected to the internet is at risk. Keep your business safe by maintaining good backups and by ensuring that your systems are monitored, maintained, and kept up to date with security patches. You don’t need to be an IT expert or have an IT department on staff. With one phone call, you can have the experts at NSG on your team. 

Give us a call at (877) 815-6974 to schedule a consultation or contact us on our website.

For more information, including links to helpful resources, read the full article on our website.

Keep Your Network Secure in the Post-pandemic World

There’s no doubt 2020 was a tough year for business! The pandemic and related health and safety regulations put unthinkable stress on our businesses – and many are still struggling to stay afloat from the loss of income. 

If you were also affected by network or computer issues or didn’t have the technology on-hand to ride the e-business surge caused by lockdown conditions, it may have been the worst business year you can remember. 

As we move deeper into the post-pandemic business world, we can be sure of two things:

1. E-business and work-from-home are here to stay, and
2. So are the technical and security challenges that came with the boom in e-business.

Learn what NSG can do to keep your business safe!

E-Business is Here to Stay

Remember last spring when the pandemic started and most everyone thought we’d have a short quarantine period, and then resume business as usual? It’s clear now that business-as-usual has to change to meet ongoing safety concerns – not to mention the fact that people discovered they like the added convenience of e-business!

E-business is not going away; don’t be left behind because of equipment or security issues! 

Learn more on our website!

Leave Your Computer Problems in 2020!

If 2020 was as tough on your computers and network as it was on health and business, you probably feel like you carried the weight of the world into 2021! But the last thing your business needs is to carry computer issues from 2020 into the new year. 

What if we told you that you don’t need to carry so much stress into 2021? Let NSG take the weight off your shoulders.

Learn more on our website!

Could Your Business be a Target for Ransomware?

Ransomware has been in the news lately due to recent attacks on vulnerable healthcare systems. Do you know what ransomware is, and if your business could be a target?

Ransomware is an attack that takes your files hostage for ransom. An attack uses a file that encrypts or blocks access to targeted files on your computer or network. After it infects your computer, it displays a message instructing you to pay up or lose your data or functionality. The message itself gives instructions for payment. Paying is no guarantee you’ll get your files back – these are criminals, after all! 

Ransomware attacks can target home users as well as businesses that have IT support, and can have a catastrophic affect due to:

• Temporary or permanent loss of data
• Disruption of operations
• Cost to restore files
• Loss of client trust

How do you know if your company is vulnerable? Learn more or contact NSG. We’ll audit your network and make recommendations for keeping your business safer. 

Cyber Security is Everybody's Business

Hackers, scammers, and criminals never tire of finding new ways to obtain personal information like passwords and account numbers. They use fear and exploit security weaknesses, targeting both individuals and businesses to reach their objective: profiting from your mistakes. 

That’s why, in your business, security must be everybody’s business. At Network Services Group, security is always our business. Visit our website for more information, including our free Internet Security Guide.

NSA Discovers Security Flaw in Windows 10

The NSA recently discovered a major security flaw in Windows 10.

Microsoft’s CryptoAPI service helps developers prove validity and trustworthiness when Windows checks for it on a user’s device. A hacker could potentially exploit the bug by undermining or bypassing usual protections and subsequently gain control of victim’s devices. 

The implications of this bug are huge. Hackers are undoubtedly racing to exploit the flaw, while many users are still unaware of its existence. Microsoft has released a patch for the bug, and the NSA is urging network owners to install it immediately. After all, over 900 million PCs run the Windows 10 operating system so this is a big issue!

This is a recent development, but certainly won’t be the last. Keep reading about cyber security on our website!