In business, it’s critically important to keep your systems patched and up to date with the latest security updates but, even so, new threats are discovered each and every day. Your tech support has to be vigilant.
Even with all your precautions, it’s possible that some hacker/scammer somewhere will trick someone into clicking on something and then… Bam! You’re infected.
It would best to avoid getting infected in the first place — but there are no guarantees — so your last line of defense are good backups and a disaster recovery plan.
In terms of backups, you need a reliable and comprehensive backup plan.
Or, you need NSG: the best tech support in Ann Arbor.