Wednesday, July 15, 2020

Setting You Up For Success

The safety of our team and customers remains of the utmost importance to us at Network Services Group.  We are adjusting to this new normal as Covid-19 restrictions in Michigan have started to ease. We are continuing to do our best to offer our customers the technical support they need to effectively run their businesses.

Wednesday, July 1, 2020

New Updated COVID-19 Policies

Over the past couple of months, we have been working with our customers to set them up to work from home. We were getting everyone setup with VPN’s, remote desktops, terminal servers, and cloud solutions. We made sure that they could get into the files and the data that they need in order to run their business.

Many of our customers experienced a big shift as many, if not all of their employees had to work remotely. As a result of this, many companies have been beginning to realize that they should invest in laptops and printers for their employees so that they can work productively from home.

Keep reading on our website for more!

Monday, June 15, 2020

Support for Small Businesses

As a small business, you need support for all of that stuff (desktops, servers, and networking), and you don’t want to have to go out and hire 3 different people to get it.   

Worse, a lot of inexperienced IT support people have only a limited understanding of network and computer security and disaster recovery.  In this day and age that is a huge liability, not only for them, but for any business that hires them.  

Cybersecurity is and will be one of the biggest issues in the years to come.  Companies that don’t have their security dialed in face the prospect of losing valuable time, data, and money.  

As a small business, hiring an in-house IT support person with limited experience and knowledge of security could be a huge mistake.  By outsourcing with the right company, you save money and gain access to a team with a broader arrange of knowledge and experience.

For more information on IT outsourcing, check out our website!

Monday, June 1, 2020

IT Outsourcing: An Affordable Solution

At Network Services Group, we work with a lot of small businesses, helping them with their computer and network support needs.  For most of them, it makes more sense to bring us in for IT outsourcing in Ann Arbor and SE Michigan rather than hire their own in-house IT person.

 The benefits of outsourcing your IT support include:
  • More resources (access to the entire NSG team versus just one person)
  • More knowledge and experience (20 years supporting small business networks and computers)
  • Remote monitoring and maintenance
  • Less expensive as compared to the cost of hiring a fulltime employee
  • You control costs (select pay as you go or full managed services)
Our customers find that it is surprisingly affordable to outsource their IT support versus hiring someone directly.  In addition to controlling costs, you also get accessed to a more diversified skillset, and more experience with supporting the various systems that small businesses rely on to for their business needs.

Check out our website for more information! 

Friday, May 15, 2020

NSA Discovers Security Flaw in Windows 10

The NSA recently discovered a major security flaw in Windows 10.

Microsoft’s CryptoAPI service helps developers prove validity and trustworthiness when Windows checks for it on a user’s device. A hacker could potentially exploit the bug by undermining or bypassing usual protections and subsequently gain control of victim’s devices. 

The implications of this bug are huge. Hackers are undoubtedly racing to exploit the flaw, while many users are still unaware of its existence. Microsoft has released a patch for the bug, and the NSA is urging network owners to install it immediately. After all, over 900 million PCs run the Windows 10 operating system so this is a big issue!

This is a recent development, but certainly won’t be the last. Keep reading about cyber security on our website!

Setting You Up For Success

The safety of our team and customers remains of the utmost importance to us at Network Services Group.  We are adjusting to this new normal...