Are You Tired of Having Unreliable IT Support?

Are you a local business in Ann Arbor? 

Is your IT giving you trouble?

 

Do you keep leaving messages for an IT expert who doesn’t show up?

It’s not just you. It’s hard to find reliable IT support in Ann Arbor, Brighton, Wixom, and all the surrounding areas. When technology issues have brought business to a grinding halt and your IT support is unreliable, what is it costing you? 

• Lost productivity
• Potential for data breach or loss
• Lost revenue
• Potential damage to client relationships and reputation

That’s a lot of damage because someone didn’t care enough to show up. We think that’s unacceptable.

 

Dependable IT Support in Ann Arbor

You don’t need to be an IT expert or have an IT department on staff. With one phone call, you can have the experts at NSG on your team. So, you can worry about your business, and let us worry about your IT support in Ann Arbor.

Contact Us or give us a call at (877) 815-6974 to schedule a consultation.

We’ve served businesses in Ann Arbor, Ypsilanti, Howell, Brighton, Hartland, Pinckney, Novi, Farmington, Wixom, Adrian, Detroit, Troy, and surrounding areas for over 15 years.

Your Best Bet for Local IT Support in Ann Arbor

Are you a local business in Ann Arbor? 

Would you like to focus more on what you do, and less on your technology?

 

Do you need reliable IT support?

 

Technology and business requirements have changed over the course of the years, and as a company that provides IT Support services we strive to keep up with the times.

 

One thing that we are seeing more and more of is insurance companies providing our customers with cyber security questionnaires, asking them to answer questions about their firewalls, end point protection, network monitoring, multi factor authentication, backups, and numerous other topics.

 

The writing is on the wall – insurance companies are getting tired of paying out for cyber security attacks that could have been prevented and will either deny coverage or base your rates on your cyber security preparedness.

 

As an IT support company, we like to see that our customers are well protected, their systems are backed up and kept up to date with security patches, and their network and systems are proactively monitored.  In addition to this, many of our customers have additional requirements being imposed by their customers, partners, and vendors, such as data encryption, user training, and data retention policies.

 

Dependable IT Support in Ann Arbor

You don’t need to be an IT expert or have an IT department on staff. With one phone call, you can have the experts at NSG on your team. So, you can worry about your business, and let us worry about your IT support in Ann Arbor.

Contact Us or give us a call at (877) 815-6974 to schedule a consultation.

We’ve served businesses in Ann Arbor, Ypsilanti, Howell, Brighton, Hartland, Pinckney, Novi, Farmington, Wixom, Adrian, Detroit, Troy, and surrounding areas for over 15 years.

The Best Backup Plan

Does your business have a backup plan in place in case you get targeted with a cyber-attack?

If not, you will want a reliable and comprehensive backup plan that meets the following metrics:

1. Identify all important data, and ensure it is stored in approved places that are included in your backups (e.g. shared network drive) as opposed to in your local “my documents” folder.
2. Business class backup software such as Veeam or Acronis that can make full system images, perform incremental backups, offer encryption, and feature granular restore capability (ability to restore the whole system or individual files).
3. Local backups are stored on separate network storage device that only your backup software knows about.  External drives plugged into your server or mapped network drives are just as likely to be encrypted as your server itself.
4. Off-site backups.  Make sure you have off-site backup capability, either to removable media that is regularly swapped and taken off-site, or cloud storage.
5. Off-line backups.  Sure, cloud backups are great and provide off-site capability.  But by definition, cloud backups mean “on-line,” and there is at least some possibility that anything that is online can be discovered and hacked.  Off-site backups (such as removable media that has been physically disconnected) cannot be hacked because they
   are physically unplugged and off-line.  This will save your day if all your other backups get encrypted.
6. Make sure your IT support is competent and has experience backing up and restoring customer systems and data.  How does it work?  How long will it take?  Have you ever had to do it before?

If you miss even one of these, you are setting yourself up for a bad day.  But don’t despair – NSG can help.  If you aren’t 100% confident that you are fully protected, please reach out and let us know.  We’d be happy to review and discuss and come up with a plan to keep you safe and your data secure.

Not all IT support companies are created equal.  Over the years we’ve interviewed dozens and dozens of IT guys and we always ask people about backups.  We’re sorry to say that most IT guys don’t have much experience with backups and disaster recovery.  Make sure the people you work with do or you’ll be the one left holding the bag.

IT Solutions Ann Arbor

Cyber-attacks are on the rise and every business connected to the internet is at risk. You can’t afford to have IT problems. You don’t need to be an IT expert or have an IT department on staff. With one phone call, you can have the experts at NSG on your team. So you can worry about your business, and let us worry about your IT.

Contact Us or give us a call at (877) 815-6974 to schedule a consultation.

Staying Safe From Ransomware

You’ve read about it in the news – big companies and government agencies getting hacked with ransomware, being down for days, and having to pay exorbitant ransom to get their data back.  The most recent example of this is the Colonial Pipeline. 

Don’t let this is happen to you!

We’re going to let you in a little secret – the best way to protect yourself from ransomware is…. with backups!  We know it sounds simple but stick with us here. It’s more complicated than it sounds.

Yes – you should have business class antivirus software.

Yes – you should have a business class firewall.

Yes – you should have a maintenance and monitoring plan in place to keep all your systems up to date with security patches.

Yes – you should be training your users to be cautious and not just click on attachments and links in random emails.

Yes – you should have strong passwords and multi-factor authentication enabled.

All that stuff is important, but none of it is foolproof.  Antivirus and firewalls can only protect you from known threats.  Same with system updates.  It’s critically important to keep your systems patched and up to date with the latest security updates, but even so new threats are discovered every day.

Even with all your precautions, it’s possible that some hacker/scammer somewhere will trick someone into clicking on something and then… Bam!  You’re infected.

It would absolutely be better to not get infected in the first place, but there are no guarantees, so your last line of defense is good backups and a disaster recovery plan.

IT Solutions Ann Arbor

Cyber-attacks are on the rise and every business connected to the internet is at risk. You can’t afford to have IT problems. You don’t need to be an IT expert or have an IT department on staff. With one phone call, you can have the experts at NSG on your team. So you can worry about your business, and let us worry about your IT.

Contact Us or give us a call at (877) 815-6974 to schedule a consultation.

How to Know If Your Business Is Vulnerable to Online Attacks

Are you worried about the online safety of your business? 

Do you want to proactively block cyber-threats?

 

Knowing if your business is vulnerable can be helpful in taking the next steps in being proactive against cyber-attacks. Any company of any size can be a target, but whether your company falls victim is influenced by certain factors, like:

• How attractive your data might be to a hacker
• How important it is to your company that you respond quickly to an attack
• How strong your security is, and if you have good IT support
• How prepared your employees are to recognize a potential attack 

Computer Consultants Ann Arbor 

At Network Services Group, we work with small businesses to make their experience with technology both positive and productive. We take care of their security so they can focus on what they do best – running their business!  

 

We will keep your servers and workstations up to date, verify backups, scan for viruses and malware, and check system health. Our formula for success is knowing what to look for, getting it done, and effectively communicating the results. 

 

Imagine how relieved you’ll feel when you know that your network and computers are secure, and your computers and backups are working optimally. Our 20 years of experience as computer consultants in Ann Arbor make us the right choice for your business’s IT needs.

Staying Proactive Against Hackers

Are you worried about the online safety of your business?

Do you want to proactively block cyber-threats?

 

In this digital age, cyber security is one of many issues business owners must worry about. With hackers and scammers constantly trying to steal your information, it can be hard to feel safe. Being proactive is the best way to combat these attacks and put your mind at ease. 

 

Due to the recent political unrest overseas, we were alerted by the Michigan State Police warning of potential internet security threats to watch out for. Certain IP addresses were flagged as unsafe and at risk of causing harm. NSG was able to get ahead of these threats and proactively block these IP addresses for all our clients with maintenance plans. These clients know they can focus on running their business instead of worrying about the safety of their information online.

 

Computer Consultants Ann Arbor 

At Network Services Group, we work with small businesses to make their experience with technology both positive and productive. We take care of their security so they can focus on what they do best – running their business!  

 

We will keep your servers and workstations up to date, verify backups, scan for viruses and malware, and check system health. Our formula for success is knowing what to look for, getting it done, and effectively communicating the results. 

 

Imagine how relieved you’ll feel when you know that your network and computers are secure, and your computers and backups are working optimally. Our 20 years of experience as computer consultants in Ann Arbor make us the right choice for your business’s IT needs.

Services Offered by NSG

Network Services Group has been providing computer service and support to businesses in and around Ann Arbor for over 20 years. We can help with a wide range of issues, including:

• Software
• Hardware
• Backups
• Tech Support
• Troubleshooting
• Network Security
• Consulting
• Web Hosting
• SEO and Internet Marketing
  

If your technology is causing you headaches, then it’s time to call the experts at NSG. We’d love to hear from you and help you experience the positive side of what technology has to offer.

Computer Services Ann Arbor

Your business relies on technology, but when technology doesn’t work, your business grinds to a halt.  You need support. People that know you and care about you. People who are reliable and that you can trust. At Network Services Group, we’ve been providing computer service and support to businesses in and around Ann Arbor for over 20 years. Experienced. Friendly. Reliable.

Call NSG today and get the computer and network support you need to keep your business running effectively. 877-815-6974.