A Tale of Two Roles: IT and Cybersecurity

Did you know that many IT providers overlook basic cybersecurity measures?

Recently, we spoke with a cybersecurity company looking for “boots on the ground” to implement their recommendations for clients. They explained, “We aren’t IT guys – we focus on cybersecurity. We ensure businesses have firewalls, backups, disaster recovery plans, and antivirus software.”

Funny thing is, at NSG, we are IT guys – and we do all those things, too, alongside our broader IT services. Their comment sparked a realization: not all cybersecurity experts are IT professionals, and definitely not all IT professionals are cybersecurity experts.

We’ve interviewed countless IT candidates with years of experience who know little about backups, disaster recovery, or protecting clients from viruses, ransomware, or malware. In today’s threat landscape, that’s a gap businesses can’t afford.

Learn more in our latest article.

Your Local Ann Arbor Tech Support

Technology should empower your business, not expose it to risks. Partnering with an IT provider like NSG means your systems stay secure, maintained, and optimized, so you can focus on what you do best.

If your business is in the Ann Arbor area, we can provide tech support! If you’re ready to upgrade your business’s protection, Contact NSG today for a free consultation and see how our IT and cybersecurity expertise can work for you.

Empowering Your Team with Security Awareness Training

Is your team informed about best cybersecurity practice?

Even the best technology can't fully protect against human error, which is why Huntress' Managed Security Awareness Training is a cornerstone of our partnership. This engaging, story-driven program transforms employees into your first line of defense by teaching them to recognize and respond to cyber threats.

Engaging and Memorable Content: Unlike traditional training programs, Huntress SAT uses relatable, episodic storytelling featuring characters like DeeDee, a mischievous "hacker" who challenges users with real-world scenarios. This approach keeps learners engaged and helps them retain critical security knowledge.

Realistic Phishing Simulations: Huntress designs phishing tests based on current, real-world threats, allowing employees to practice identifying suspicious emails in a safe environment. Automated reporting tracks progress, highlighting areas for improvement and celebrating successes.

Customizable and Hassle-Free: NSG and Huntress make it easy to deploy and manage SAT. Whether you prefer a fully managed experience or want to customize training with your branding, the platform is flexible and user-friendly, saving your team time and effort.

Building a Security Culture: By fostering a shared responsibility for cybersecurity, Huntress SAT helps create a vigilant workforce. Employees learn to spot phishing, social engineering, and other threats, reducing the risk of costly mistakes.

Learn more in our latest article.

If your business is near Ann Arbor, you can set up computer services with NSG and Huntress today!

Cybersecurity isn't just about technology—it's about empowering your people and staying ahead of threats. Through our partnership with Huntress, Network Services Group is proud to offer email monitoring and security awareness training that deliver measurable results. 

NSG is an Ann Arbor-based computer service, but we help businesses all over Southeast Michigan! Contact NSG today to learn how we can protect your business with Huntress' powerful solutions.

Call (877) 815-6974 or submit a contact form here.

Why Huntress? A Game-Changer for Cybersecurity

Are you familiar with the cybersecurity leader Huntress?

Email remains one of the most vulnerable entry points for cyberattacks, with phishing and malware posing constant risks. Huntress' Managed Detection and Response (MDR) for Microsoft 365 provides robust, 24/7 monitoring of your email environment, including platforms like Outlook, OneDrive, SharePoint, and Teams. Paired with their Managed Security Awareness Training (SAT), this partnership equips NSG clients with a multi-layered approach to cybersecurity that addresses both technological and human vulnerabilities.

Key Benefits of Huntress Email Monitoring

Proactive Threat Detection: Huntress' MDR for Microsoft 365 continuously monitors your cloud environment for suspicious activity, such as phishing attempts, malware, or unauthorized access. By leveraging advanced threat detection and a 24/7 Security Operations Center (SOC), Huntress identifies and responds to threats in real time, minimizing potential damage.

Rapid Incident Response: When a threat is detected, Huntress' SOC provides immediate alerts and actionable steps to contain and remediate the issue. This swift response helps prevent breaches from escalating, ensuring your business stays protected.

Seamless Integration: Huntress integrates effortlessly with your existing Microsoft 365 setup, working alongside NSG's comprehensive IT solutions. This ensures minimal disruption while enhancing your overall security posture.

Compliance Support: Robust email monitoring strengthens your cybersecurity framework, helping meet regulatory and insurance requirements. Huntress' detailed reporting provides clear documentation to demonstrate compliance during audits.

Learn more in our latest article.

If your business is near Ann Arbor, you can set up computer services with NSG and Huntress today!

Cybersecurity isn't just about technology—it's about empowering your people and staying ahead of threats. Through our partnership with Huntress, Network Services Group is proud to offer email monitoring and security awareness training that deliver measurable results. 

NSG is an Ann Arbor-based computer service, but we help businesses all over Southeast Michigan! Contact NSG today to learn how we can protect your business with Huntress' powerful solutions.

Call (877) 815-6974 or submit a contact form here.

RMM Case Study

In our last blog, we gave a brief rundown of our Remote Maintenance and Monitoring (RMM) plans. To
demonstrate its usefulness, here is a real example of a client with an RMM plan:

One of our accounting firm clients faced a server crash during the height of tax season—a nightmare scenario for any practice. Our RMM system sent us an alert over the weekend, prompting us to investigate immediately. We discovered the server had rebooted but needed intervention to fully recover. By the time we checked our voicemail and found the client’s message, we had already restored their system.

When we called to confirm everything was back online, the client was astonished. “How did you know we had a problem before seeing our voicemail?” they asked.

“Simple,” we replied. “Your RMM plan alerted us the moment your server went down, so we jumped in to fix it.”

The client was thrilled—not only was their system back up quickly, but they were amazed we caught the issue proactively, even on a weekend. That’s the power of NSG’s RMM plans: peace of mind knowing your IT is monitored and maintained.

Learn more in our latest article.

Is your business in the greater Ann Arbor area? We can provide tech support!

Ready for complete IT peace of mind? 

Get your business set up with an RMM plan by calling (877) 815-6974 or submitting a contact form and letting us know what services you’d like in the “Message” box! 

NSG primarily provides tech support for Ann Arbor businesses, but we’re not limited to a single city! If you’re unsure, don’t be afraid to call and see if we serve your area!

Intro to Remote Monitoring and Maintenance Plans

Did you know NSG offers Remote Monitoring and Maintenance (RMM) plans? 

Well, you do now! And now that you’re in the know, you might wonder what RMM is and how it benefits your business.

Our RMM plans leverage Barracuda RMM to keep your systems running smoothly. This powerful tool automates routine maintenance tasks, installs critical security patches, and equips us with advanced remote access options to deliver fast, efficient support. 

The real game-changer? Proactive alerts. We’re notified instantly about critical issues like low disk space, high CPU usage, or even a complete site outage. This allows us to investigate and resolve small problems before they snowball into costly disruptions.

Learn more in our latest article.

Is your business in the greater Ann Arbor area? We can provide tech support!

Ready for complete IT peace of mind? 

Get your business set up with an RMM plan by calling (877) 815-6974 or submitting a contact form and letting us know what services you’d like in the “Message” box! 

NSG primarily provides tech support for Ann Arbor businesses, but we’re not limited to a single city! If you’re unsure, don’t be afraid to call and see if we serve your area!

Back Up Your Business's Data

Why is it important to back up your business’s data?

Disasters strike—hardware crashes, ransomware locks you out. Cheap backups fail when it counts. Invest in reliable, tested solutions (cloud + local), and you’re back in business fast—not broke.

• Cybersecurity: Without expert IT, you’re an easy target. Under-resourced small businesses are 43% of cyber victims (Small Business Trends)—lack of protection can kill you.
• Disaster Recovery: Downtime bleeds cash and credibility. Top IT support turns chaos into a quick fix, keeping your operations and customers safe.

We’ve met countless IT “veterans” with years of experience but little clue on practical steps to shield small businesses. That’s where NSG stands out. We bring real expertise to secure your cybersecurity and backups—because in 2025, solid IT isn’t optional; it’s survival.

Learn more in our latest article.

Find Better IT Support in the Ann Arbor Area

When you work with NSG, you don’t have to guess if your cybersecurity is good enough, or if your vital data is backed up. They just are. To get started with reliable IT support in the Ann Arbor area, call (877) 815-6974 or submit a contact form here. We look forward to protecting your business!

Yes, Your Business Needs Cybersecurity

Why is cybersecurity so important for a small business?

In today’s world, small businesses can’t afford to cut corners on cybersecurity or backups. A good IT support company ensures you’re protected—here’s why:

Cyberattacks are surging—43% of small businesses face ransomware and phishing (Small Business Trends). Skimp here, and you’re hit with:

• Crippling Costs: Breaches average $200,000 (IBM), bankrupting 60% of small firms within six months.
• Lost Trust: One leak, and customers flee—think Equifax, which lost millions after a breach.
• Legal Trouble: Weak defenses can break laws like GDPR, piling on fines.

Learn more in our latest article.

Find Better IT Support in the Ann Arbor Area

When you work with NSG, you don’t have to guess if your cybersecurity is good enough, or if your vital data is backed up. They just are. To get started with reliable IT support in the Ann Arbor area, call (877) 815-6974 or submit a contact form here. We look forward to protecting your business!