They weren’t eager to go through that again!
After we started working with them, they began to realize that things were going to be different this time and we were able to upgrade their server and protect their network.
Smooth transitions don't happen by accident, and we take great care to properly plan out projects like this, and equal care in the implementation and follow up. The end result is a smooth transition, happy client, and comments like this:
"Ross has been doing great. You found a lot of talent in that fella and things have been going smoother than I'm used to. Then again, you run a tight ship sir. I shouldn't be surprised. "
What can we say? Work with the right guys, and you'll get the right results.