The Most Common Email-Based Attacks We See

Not all email threats look dramatic. Many are subtle and designed to blend into normal business activity.

Phishing Emails

These are messages that pretend to be from trusted sources, such as Microsoft, a bank, or a vendor. The goal is to trick users into clicking a link or entering credentials.

Modern phishing emails are often well written and personalized, making them hard to spot without training.

Business Email Compromise (BEC)

This is one of the costliest attacks for small businesses. An attacker gains access to a real email account and uses it to:

• Request wire transfers or ACH payments
• Change vendor banking details
• Ask for sensitive information

Because the email comes from a legitimate account, these attacks frequently bypass basic filters.

Malicious Attachments

Fake PDFs, Word documents, or shared files can install malware or ransomware when opened. These often arrive disguised as invoices, shipping notices, or contracts.

Account Takeovers

If an attacker steals a password, they can log in directly to Microsoft 365 or Google Workspace, often without triggering alarms. From there, they can monitor conversations and strike at the right moment.

Learn more in our latest article.

Get Tech Support for Your Ann Arbor Business

Cybercriminals are not slowing down, and email remains their favorite entry point. The good news is that most email-based attacks are preventable with the right combination of technology, training, and active oversight.

If you'd like help evaluating your current email security posture or understanding where your biggest risks are, a professional assessment can provide clarity and peace of mind. Call 877-815-6074 or submit an online contact form to talk with a tech support specialist. 

Why Cybercriminals Target Email First

Email is attractive to attackers for a simple reason: it works.

Phishing emails, fake invoices, and compromised accounts don't require breaking into servers or exploiting complex systems. All they need is one person to click a link, open an attachment, or reply to a message that looks legitimate.

For small businesses, this risk is amplified because:

• Employees often wear many hats and work quickly
• There is less formal security training
• Email accounts are tightly connected to file storage, accounting systems, and vendor relationships

Once an attacker gains access to a single mailbox, they can move laterally, impersonate users, and quietly gather information.

Learn more in our latest article.

Get Tech Support for Your Ann Arbor Business

Cybercriminals are not slowing down, and email remains their favorite entry point. The good news is that most email-based attacks are preventable with the right combination of technology, training, and active oversight.

If you'd like help evaluating your current email security posture or understanding where your biggest risks are, a professional assessment can provide clarity and peace of mind. Call 877-815-6074 or submit an online contact form to talk with a tech support specialist. 

Your Best Line of Defense Against Ransomware

In business, it’s critically important to keep your systems patched and up to date with the latest security updates but, even so, new threats are discovered each and every day. Your tech support has to be vigilant.

Even with all your precautions, it’s possible that some hacker/scammer somewhere will trick someone into clicking on something and then… Bam!  You’re infected.

It would best to avoid getting infected in the first place — but there are no guarantees — so your last line of defense are good backups and a disaster recovery plan.

In terms of backups, you need a reliable and comprehensive backup plan.

Or, you need NSG: the best tech support in Ann Arbor. 

Learn more on our website!

All IT Companies are Not Created Equal!

One of our recent projects was for a long-time customer — large enough to have their own IT staff. They were upgrading an old server running some line of business software to a newer version of Windows Server. It contained a large amount of data and was critical in their day-to-day operations. It was a big enough project that they were planning on logging off on Friday afternoon and being down all weekend.

NSG had them up and running by mid-Saturday morning, along with a heartfelt thank you.

There’s nothing unusual about an IT team doing server migrations. Or calling in outside support for their own IT staff for larger projects. 

That doesn’t mean all IT companies are created equal. If you’re working with someone less experienced or less skilled, your mileage may vary. 

What can NSG help you with today? 

Visit our website to learn more!

Keep Your Network Secure in the Post-pandemic World

There’s no doubt 2020 was a tough year for business! The pandemic and related health and safety regulations put unthinkable stress on our businesses – and many are still struggling to stay afloat from the loss of income. 

If you were also affected by network or computer issues or didn’t have the technology on-hand to ride the e-business surge caused by lockdown conditions, it may have been the worst business year you can remember. 

As we move deeper into the post-pandemic business world, we can be sure of two things:

1. E-business and work-from-home are here to stay, and
2. So are the technical and security challenges that came with the boom in e-business.

Learn what NSG can do to keep your business safe!

Trust your network to experienced IT support specialists Ann Arbor, Michigan

An experienced IT Support Specialist in Ann Arbor should be able to offer your business the following essential services:

Virus Removal and Protection

Spyware Removal and Protection

Comprehensive Email Solutions

Backup Systems

Network Security

… and much more! 

At Network Services Group, we have over 18 years of experience providing premier tech and IT Support for Ann Arbor and southeast Michigan area businesses. Our most important goals are to keep your critical data safe and keep you satisfied with the performance and reliability of your computer systems. We offer network audits to make sure you have all the necessary protection in place to keep harmful viruses and hackers out. We also offer maintenance agreements to keep your computers running optimally and keep them secure.

If you aren’t satisfied with the performance or reliability of your network, Click Here to learn more about the importance of having dedicated computer service and network support.

Did Someone Open The Wrong Email?

It’s bad when it’s just your personal computer that gets hit by a cyber-attack, but these viruses can infect entire business networks! If this happens your business is at a dead stop. Every time you attempt to access an important document, you’re given a ransom notice demanding payment to unlock the document or worse – you lose your data forever.

There are steps you can take to prevent the worst from happening. 

Professional Cyber Security Tech Support In Ann Arbor 

Click Here for 4 Tips to improve your cyber security!

Simple Tech Support Solutions

 Has your system crashed? Did you just lose your important business data?

Unfortunately, these things happen making your life stressful and keep you from running your business. At Network Services Group, LLC. we have spent the last 17 years providing businesses professional tech support in Ann Arbor and surrounding communities.

To prevent problems from stopping your business, three key areas you should focus on are:

Secure Your Data – Backup Your Data – Use Quality Hardware

Click Here to read the full article and ease your Tech Support Headaches!

Local, Friendly, Tech Support in Ann Arbor and Surrounding Areas 

If you’re in the need of expert tech support in Ann Arbor or surrounding communities, Network Services Group is ready to help. Contact Us or give us a call today at 877-815-6974.

Simple Solutions For Tech Support Headaches

If your system has crashed or you’ve lost your data or a virus has infected your hardware – your business is at a dead stop.

At Network Services Group, LLC. we’ve spent the last 17 years helping business solve their tech support troubles with a wide range of services.

Make Sure Your Data Is Secure

Simple virus protection software is great, but a dedicated firewall and a secure router are a lot better.

Backup Your Data

We don’t mean save it to your hard drive. You’re going to want a multi-generational backup system in place with additional off-site backups.

Top Computer Hardware & Workstations

Out of the box is easy, but it isn’t always best. If your hardware fails your business consider custom-built - designed specifically for your needs.

These three areas are key to preventing major tech support headaches. For more details Click Here to read the full article.

Local, Friendly, Tech Support in Ann Arbor and Surrounding Areas

If you need dedicated professional tech support, we can help. At Network Services Group we offer custom solutions designed to solve your tech support troubles and fit your budget. Give us a call at 877-815-6974 today.