Simple Tech Support Solutions

 Has your system crashed? Did you just lose your important business data?

Unfortunately, these things happen making your life stressful and keep you from running your business. At Network Services Group, LLC. we have spent the last 17 years providing businesses professional tech support in Ann Arbor and surrounding communities.

To prevent problems from stopping your business, three key areas you should focus on are:

Secure Your Data – Backup Your Data – Use Quality Hardware

Click Here to read the full article and ease your Tech Support Headaches!

Local, Friendly, Tech Support in Ann Arbor and Surrounding Areas 

If you’re in the need of expert tech support in Ann Arbor or surrounding communities, Network Services Group is ready to help. Contact Us or give us a call today at 877-815-6974.

Simple Solutions For Tech Support Headaches

If your system has crashed or you’ve lost your data or a virus has infected your hardware – your business is at a dead stop.

At Network Services Group, LLC. we’ve spent the last 17 years helping business solve their tech support troubles with a wide range of services.

Make Sure Your Data Is Secure

Simple virus protection software is great, but a dedicated firewall and a secure router are a lot better.

Backup Your Data

We don’t mean save it to your hard drive. You’re going to want a multi-generational backup system in place with additional off-site backups.

Top Computer Hardware & Workstations

Out of the box is easy, but it isn’t always best. If your hardware fails your business consider custom-built - designed specifically for your needs.

These three areas are key to preventing major tech support headaches. For more details Click Here to read the full article.

Local, Friendly, Tech Support in Ann Arbor and Surrounding Areas

If you need dedicated professional tech support, we can help. At Network Services Group we offer custom solutions designed to solve your tech support troubles and fit your budget. Give us a call at 877-815-6974 today.

Scams Are Everywhere! Stay Informed!

Are you worried about scams?

Are you aware of how to stay safe from bogus emails?

Is your network protected?

There are a lot of scams, viruses, and data breaches going around! It’s important to stay up to date on the latest scams. At Network Services Group, we want you to be mindful of the things going around so you can be proactive. We want you to know how to check to see if you’re receiving emails from an unsolicited source.

Bogus Domain Name Renewals

We’ve seen a lot of this going on lately. People receive an email telling them "This is your Final Reminder… This Notice for: (YourDomain.com) will be terminated on September 11, 2017."

If you look closely, these emails typically say something about being a solicitation, and that you’re under no obligation, but that stuff is usually buried in the fine print. 

Don’t be fooled. Don’t believe unsolicited emails. Always check with a known and trusted source first. 

We’d much rather have you call or email us to than to sign up for some bogus service that at best will take your money and not provide anything in return, or worse — do something malicious such as steal your personal or bank account information or lock you out of your domain.

Don’t be a victim. Choose to be proactive and learn what you can do to prevent this from happening to your business and personal files. Contact us for technical support in Ann Arbor and the surrounding areas of Brighton, Novi and Livingston, Oakland, and Washtenaw counties. At Network Services Group, we can help you get back on track. Need to restore a back-up? Need help running a scan on an infected machine? We’re your guys to get the job done right the first time!

Imagine if you hire technical support, but they only do half the job. You’ll still be infected with a terrible ransom virus. Get the job done right today by calling for technical support at our Ann Arbor office. 

Making sense of Network Security, Data Breaches, and PCI Compliance

We’ve all heard of the Equifax data breach.  We’ve also heard about the WannaCry and other viruses that infect all of your files and cripples your computers.  It’s all over the news, and it seems like not a day goes by when someone doesn’t get hacked. 

On the other hand you might be receiving confusing emails from your credit card company telling you that you failed their PCI compliance scan.  Just fill out our 50 page questionnaire and fix these 20 security issues we found on your network and you should be all set, at least until we repeat this process 90 days from now.

These are all related to computer and network security, and you might be asking yourself what you really need to do to protect yourself. 

That’s a great question, and something we should all be proactive about.  What’s it going to cost if you if your computers become infected and go down or you lose your data?  What’s your liability if someone breaks in and steals your customer’s personal information?

The biggest mistakes we see in terms of network security are:

1. Security is only an afterthought.
2. Not being proactive (no continuity plan to keep things up to date with security patches)
3. Inadequate backups
4. Inadequate user training

Protect yourself.  Limit your liability.  Talk to someone who is an expert and experienced with working with small businesses.  We can help – contact us for our free security checklist and recommendations for small businesses.

Network Services Group is located in Ann Arbor, Michigan.  We specialize in helping small and medium sized businesses in Southeast Michigan (Wayne, Oakland, Washtenaw, and Livingston counties) with their IT service, support, and security needs, helping our customers experience the positive side of what technology has to offer.

Lessons in Data Backup

Do you have a recovery plan in place?

Are your files backed up every night?

Should you outsource your backup processes?

It’s important to have a backup when things go wrong. The power could go out, a virus could steal your files or your files could even be held for ransom. Are you prepared? If you’re not, you need to speak with a computer support specialist in your area to discuss your options for data backup and recovery.

Most business owners will agree that backups are important, but the problem is they don't actually do anything to a) put a comprehensive backup plan in place, and b) regularly monitor it to verify it is working.

Reliable IT Solutions in Ann Arbor & the Surrounding Areas!

At Network Services Group, we believe that your experience with technology should be both positive and productive.  Wouldn’t it feel great to have someone take care of your technology and IT solutions so you can focus on your business?    

All too often we hear tales of other companies being difficult to get in touch with - they don’t show up for appointments, and don’t call to let you know if they are running late. Even worse, your IT company could be doing something, but you aren’t sure exactly what, other than you get a bill but keep experiencing the same computer problems over and over again.

We’re different! That stuff doesn’t fly in our world.  Our top priority is to make your dealings with us a great experience, and your experience with technology both positive and productive. Call today to experience the difference! (877) 815-6974

Security is Everybody’s Business. If You Don’t Want it to Be Yours, You Better Sign Up for a Maintenance Plan!

Are you frustrated with your current IT Solutions company?

Or, maybe you don’t have anyone to call for help and support when things go wrong.

At Network Services Group, we work with small business to make their experience with technology both positive and productive.  We want our customers to experience the positive side of what technology has to offer, so that they can focus on what they do best – running their business!  

One of the things that we do is offer maintenance plans to our clients. These maintenance plans will keep your servers and workstations up to date, verify backups, scan for viruses and malware, and check system health.  

There are a ton of viruses and malware floating around.  If you aren’t careful the internet can be a dangerous place.  Here’s a short list of things you can do to protect yourself:

1. Scammers are going to try to trick you.  Don’t click on stuff you receive in emails.  Be suspicious and always verify unexpected or unusual requests via a known source.
2. Protect yourself and make sure you have good backups.
3. Antivirus software is a good start, but you also need to be diligent about keeping your computers and devices up to date with security patches.
4. There is no substitution for user training.  Make sure your entire team is aware and has some basic training.

You need to be proactive about protecting your computers and data from viruses and scams. Having a maintenance plan will help ensure your systems are safe and sound.  

Our formula for success is knowing what it is, getting it done, and effectively communicating the results. We put the best interests of our clients first, and we work diligently to put all of the pieces together to make them work. Above all, we believe in making it a great experience for you! Imagine how great you’ll feel when you know that your network and computers are secure, your backups are working, and your computers are working. 

We want to see you succeed!  We’ll take care of the technology so that you can focus on taking care of your business.  Technology that works the way you want it to, when you want it to.  

Local, Friendly, IT Solutions in Ann Arbor and the Surrounding Areas.

Network Services Group, located in Ann Arbor, Michigan, offers computer and network service and IT solutions in Ann Arbor, Brighton, Novi and all other cities in Livingston, Oakland, and Washtenaw counties. Call today to get started! (877) 815-6974