Don’t Waste Your Time with Unreliable Tech Support

Does your company need reliable tech support? 

Do you need someone you can depend on?

 

At Network Services Group, we focus on helping support small businesses with their computer and network needs, and offering comprehensive IT solutions for your business needs. We know how critical your technology is. Your business depends on all your systems running smoothly. A single technology issue can bring your business to a grinding halt. You shouldn’t have to cross your fingers and hope someone shows up to help, or wonder if they have the experience to get the job done.

 

If you are afraid to ask your IT company for a list of your passwords, then you are dealing with the wrong IT company. We understand that we work for our customers (and not the other way around) with the goal of helping them experience the positive side of what technology has to offer. In our experience it seems that a lot of other IT companies have missed that part of the equation.

 

Need IT Solutions in Ann Arbor? NSG is Here for You!

Good IT support doesn’t happen by accident. It happens by picking the right IT company to provide support. If your computers and network aren’t working for you, then please reach out to Network Services Group for your IT Solutions in Ann Arbor and start experiencing the positive side of what technology has to offer.

MSG and NSG, From the Eyes of Nicklaus Suino

 Are you a local business in the Ann Arbor area?

Do you need more reliable tech support?

Are you unhappy with your website’s performance on Google?

 

Network Services Group and Michigan SEO Group offer a rare package of full-service IT support combined with search engine optimization, website creation and management, and social media and Google Ads management. This partnership has been strengthened through years of work together and a strong friendship outside of work. NSG and MSG work hard, have fun, and provide real results for their respective clients. Read about their relationship below from the CEO of MSG:

 

"The foundation of the work we do at MSG is based on listening to what the world needs. After learning how to do SEO from Don Prior, I spent months attending networking groups in and around Ann Arbor. The theme was always the same – entrepreneurs and business owners asking, ‘how can I get more business?’ Between what I learned from Don and the hard work I had put in to promote JMAC, I had some really good answers for them.

 

Today, we're so blessed to work hand in hand with Network Services Group. Their IT expertise not only helps ensure that our offices run efficiently, but they also provide exceptional support to many of our SEO clients. I've always said that one key to business success is creating great partnerships, and the NSG-MSG partnership with our mutual clients is a real-world example of a Win-Win-Win." - Nicklaus Suino, CEO of MSG

 

Your One Stop Shop for IT Solutions and SEO in Ann Arbor, Michigan

MSG puts real-world strategies to work for your business. Their custom, user-friendly websites, quality content, and best SEO practices make your digital presence more than just a website. It’s an extension of your business, your values, and the people that make your business rock. If you need SEO in Ann Arbor, Contact Michigan SEO Group for a free website analysis or give them a call at (877) 815-6974.

 

If you aren’t satisfied with the security, performance, or reliability of your network, please contact Network Services Group for your IT Solutions in Ann Arbor. NSG strives to make your experience with computers and technology a positive and productive one!

NSG and MSG, From the Eyes of Don Prior

Are you a local business in the Ann Arbor area?

Do you need more reliable tech support?

 

Are you unhappy with your website’s performance on Google?

 

Network Services Group and Michigan SEO Group offer a rare package of full-service IT support combined with search engine optimization, website creation and management, and social media and Google Ads management. This partnership has been strengthened through years of work together and a strong friendship outside of work. NSG and MSG work hard, have fun, and provide real results for their respective clients. Read about their relationship below from the CEO of NSG:

 

“I founded Network Services Group in 2001 to offer IT service and support to small businesses, as well as website design and hosting. By 2006 it had become clear that having a website wasn't enough. To grow their business, people needed a website that would show up in the search results.

After spending a lot of time researching and experimenting, I came up with a checklist with steps for improving search engine results. I would hand out the list to anyone that asked, but the problem was no one ever put the work in to perform all of the tasks on the list.

I knew Nick Suino from the martial arts world, and when I built him a new website for the Japanese Martial Arts Center (JMAC), of course one of the things he asked was, "will my site show up in Google?" I gave him the list and told him to have fun. Maybe it was the discipline he developed from doing martial arts for years and years, but unlike everyone else, he put the work in and diligently performed all the steps on the checklist, and the results were amazing.

People began asking us how we got the JMAC site to show up so prominently in the in the search results. We would tell them and give them the list, but again nobody followed through. We thought to ourselves, everyone needs this, but no one is able or willing to do it themselves, and thus Michigan SEO Group (MSG) was born.

MSG has been helping companies with their websites and internet marketing since 2008. It's no longer just about having a website. It's about having a healthy online presence.” – Don Prior, CEO of NSG

 

Your One Stop Shop for IT Solutions and SEO in Ann Arbor, Michigan

MSG puts real-world strategies to work for your business. Our custom, user-friendly websites, quality content, and best SEO practices make your digital presence more than just a website. It’s an extension of your business, your values, and the people that make your business rock. If you need SEO in Ann Arbor, Contact Michigan SEO Group for a free website analysis or give us a call at (877) 815-6974.

 

If you aren’t satisfied with the security, performance, or reliability of your network, please contact Network Services Group for your IT Solutions in Ann Arbor. NSG strives to make your experience with computers and technology a positive and productive one!

Are You Tired of Having Unreliable IT Support?

Are you a local business in Ann Arbor? 

Is your IT giving you trouble?

 

Do you keep leaving messages for an IT expert who doesn’t show up?

It’s not just you. It’s hard to find reliable IT support in Ann Arbor, Brighton, Wixom, and all the surrounding areas. When technology issues have brought business to a grinding halt and your IT support is unreliable, what is it costing you? 

• Lost productivity
• Potential for data breach or loss
• Lost revenue
• Potential damage to client relationships and reputation

That’s a lot of damage because someone didn’t care enough to show up. We think that’s unacceptable.

 

Dependable IT Support in Ann Arbor

You don’t need to be an IT expert or have an IT department on staff. With one phone call, you can have the experts at NSG on your team. So, you can worry about your business, and let us worry about your IT support in Ann Arbor.

Contact Us or give us a call at (877) 815-6974 to schedule a consultation.

We’ve served businesses in Ann Arbor, Ypsilanti, Howell, Brighton, Hartland, Pinckney, Novi, Farmington, Wixom, Adrian, Detroit, Troy, and surrounding areas for over 15 years.

Your Best Bet for Local IT Support in Ann Arbor

Are you a local business in Ann Arbor? 

Would you like to focus more on what you do, and less on your technology?

 

Do you need reliable IT support?

 

Technology and business requirements have changed over the course of the years, and as a company that provides IT Support services we strive to keep up with the times.

 

One thing that we are seeing more and more of is insurance companies providing our customers with cyber security questionnaires, asking them to answer questions about their firewalls, end point protection, network monitoring, multi factor authentication, backups, and numerous other topics.

 

The writing is on the wall – insurance companies are getting tired of paying out for cyber security attacks that could have been prevented and will either deny coverage or base your rates on your cyber security preparedness.

 

As an IT support company, we like to see that our customers are well protected, their systems are backed up and kept up to date with security patches, and their network and systems are proactively monitored.  In addition to this, many of our customers have additional requirements being imposed by their customers, partners, and vendors, such as data encryption, user training, and data retention policies.

 

Dependable IT Support in Ann Arbor

You don’t need to be an IT expert or have an IT department on staff. With one phone call, you can have the experts at NSG on your team. So, you can worry about your business, and let us worry about your IT support in Ann Arbor.

Contact Us or give us a call at (877) 815-6974 to schedule a consultation.

We’ve served businesses in Ann Arbor, Ypsilanti, Howell, Brighton, Hartland, Pinckney, Novi, Farmington, Wixom, Adrian, Detroit, Troy, and surrounding areas for over 15 years.

The Best Backup Plan

Does your business have a backup plan in place in case you get targeted with a cyber-attack?

If not, you will want a reliable and comprehensive backup plan that meets the following metrics:

1. Identify all important data, and ensure it is stored in approved places that are included in your backups (e.g. shared network drive) as opposed to in your local “my documents” folder.
2. Business class backup software such as Veeam or Acronis that can make full system images, perform incremental backups, offer encryption, and feature granular restore capability (ability to restore the whole system or individual files).
3. Local backups are stored on separate network storage device that only your backup software knows about.  External drives plugged into your server or mapped network drives are just as likely to be encrypted as your server itself.
4. Off-site backups.  Make sure you have off-site backup capability, either to removable media that is regularly swapped and taken off-site, or cloud storage.
5. Off-line backups.  Sure, cloud backups are great and provide off-site capability.  But by definition, cloud backups mean “on-line,” and there is at least some possibility that anything that is online can be discovered and hacked.  Off-site backups (such as removable media that has been physically disconnected) cannot be hacked because they
   are physically unplugged and off-line.  This will save your day if all your other backups get encrypted.
6. Make sure your IT support is competent and has experience backing up and restoring customer systems and data.  How does it work?  How long will it take?  Have you ever had to do it before?

If you miss even one of these, you are setting yourself up for a bad day.  But don’t despair – NSG can help.  If you aren’t 100% confident that you are fully protected, please reach out and let us know.  We’d be happy to review and discuss and come up with a plan to keep you safe and your data secure.

Not all IT support companies are created equal.  Over the years we’ve interviewed dozens and dozens of IT guys and we always ask people about backups.  We’re sorry to say that most IT guys don’t have much experience with backups and disaster recovery.  Make sure the people you work with do or you’ll be the one left holding the bag.

IT Solutions Ann Arbor

Cyber-attacks are on the rise and every business connected to the internet is at risk. You can’t afford to have IT problems. You don’t need to be an IT expert or have an IT department on staff. With one phone call, you can have the experts at NSG on your team. So you can worry about your business, and let us worry about your IT.

Contact Us or give us a call at (877) 815-6974 to schedule a consultation.

Staying Safe From Ransomware

You’ve read about it in the news – big companies and government agencies getting hacked with ransomware, being down for days, and having to pay exorbitant ransom to get their data back.  The most recent example of this is the Colonial Pipeline. 

Don’t let this is happen to you!

We’re going to let you in a little secret – the best way to protect yourself from ransomware is…. with backups!  We know it sounds simple but stick with us here. It’s more complicated than it sounds.

Yes – you should have business class antivirus software.

Yes – you should have a business class firewall.

Yes – you should have a maintenance and monitoring plan in place to keep all your systems up to date with security patches.

Yes – you should be training your users to be cautious and not just click on attachments and links in random emails.

Yes – you should have strong passwords and multi-factor authentication enabled.

All that stuff is important, but none of it is foolproof.  Antivirus and firewalls can only protect you from known threats.  Same with system updates.  It’s critically important to keep your systems patched and up to date with the latest security updates, but even so new threats are discovered every day.

Even with all your precautions, it’s possible that some hacker/scammer somewhere will trick someone into clicking on something and then… Bam!  You’re infected.

It would absolutely be better to not get infected in the first place, but there are no guarantees, so your last line of defense is good backups and a disaster recovery plan.

IT Solutions Ann Arbor

Cyber-attacks are on the rise and every business connected to the internet is at risk. You can’t afford to have IT problems. You don’t need to be an IT expert or have an IT department on staff. With one phone call, you can have the experts at NSG on your team. So you can worry about your business, and let us worry about your IT.

Contact Us or give us a call at (877) 815-6974 to schedule a consultation.