Our Secret for Reliable Tech Support

Have you ever dealt with an unresponsive tech company?

Have you ever felt frustrated because a company you hired didn’t show up when they said they would?

We know that feeling all too well, so we make it our mission to avoid ever putting our customers in a position where they feel this way! 

Our Motto for Reliable Tech Support 

What sets us apart in our crowded field? It’s straightforward: we prioritize the basics that too often get overlooked. We believe in the power of simple yet crucial actions like returning phone calls promptly and always showing up for our scheduled appointments. 

But it doesn’t stop there! Our approach goes beyond just identifying problems. We focus on providing effective solutions, not just recommendations. 

Our team prioritizes staying up to date with the latest technological innovations. Our experience has shown us what works and what doesn’t, allowing us to tailor our services to meet your unique needs. 

Our true measure of success is how well everything functions for you, and we’re committed to making sure everything works seamlessly while providing you with excellent customer service along the way. 

Read our latest article here to learn more. 

NSG Provides Business Class Computer Service in Ann Arbor and around Ann Arbor 

In a world where reliability often feels like a rare commodity, we strive to be the dependable partner you can count on. We understand how aggravating it can be dealing with unresponsive tech support and broken promises, and we’re here to change that narrative. 

Our commitment to you is simple, yet strong: we will always be here when you need us, delivering not just solutions, but peace of mind. Don’t settle for less! Work with a computer service in Ann Arbor that you can trust. 

Contact us today to get started!

Our Best Practices for Risk Management

Did you hear about the CrowdStrike software malfunction in July?

This incident led to a widespread IT outage that disrupted systems all over the world. The chaos it caused was felt far and wide, affecting many different industries and causing cancelled flights, compromised access to emergency services, banking disruptions and more! 

This incident serves as an important reminder that no one is immune to the risk associated with not having reliable backup systems in place in the event of emergencies. 

The solution for a speedy recovery lies in having robust backup solutions, recovery plans, and a reliable IT support team that you can count on to restore your operations quickly, all of which we provide! 

We offer a range of services designed to make sure your systems are secure and resilient: 

Risk Management, Monitoring, and Maintenance Programs

Our top priority is the security of your data, so you can rely on the performance and reliability of your computer systems. 

We conduct thorough network audits to confirm that your defenses are strong enough to keep malicious threats, like viruses and hackers at bay. 

Here are some of the ways that we reduce risks and protect your business:

Virus and Spyware Removal and Protection

We keep your systems safe against viruses, making sure that any existing threats are quickly eliminated and future infections are prevented. 

Spyware can compromise your sensitive information and slow down your operations. When working with us, we take great care in removing and protecting your systems from spyware so your data stays safe. 

Backup Solutions 

Even in the event of a critical failure, the backup strategies we implement are strong, and will make it so your data is always recoverable. 

Business Class Tech Support 

We offer top-tier technical support that’s tailored to the specific needs of your business. This makes it so you have reliable, efficient systems in place, and that help will always be available when you need it. 

Read our latest article here to learn more. 

You Can Count on NSG – Providing Computer Service in and around Ann Arbor!  

By partnering with us, you can rest easy knowing that your computer systems are in safe and capable hands. When partnering with our computer service in Ann Arbor, you’ll be well-prepared to handle any challenges that come your way. 

Contact us today to learn more!