Saturday, September 18, 2021

Tired of Unreliable IT Support? We Can Help!

How many messages do you have to leave before your "on call" IT support calls you back?

Cyber-attacks are on the rise and every business connected to the internet is at risk. You can’t afford to have IT problems. You really can’t afford to have unreliable IT support.

When a technology issue has brought business to a grinding halt and your IT support specialist is unreliable, what is it costing you? 

  • Lost productivity
  • Potential for data breach or loss
  • Lost revenue
  • Potential damage to client relationships and reputation

That’s a lot of damage because someone didn’t care enough to show up. We think that’s unacceptable.

From NSG’s founder, Don Prior: “I started NSG in 2001 – 20 years ago at the time this article was written.  They say most businesses fail within the first 3-5 years. I’m happy to report that we made it over the hump, and I’m so very grateful for our customers, many of whom have been there from the beginning.

I’ve also worked hard to build a great team over the years, and am also grateful for their support and commitment to helping our customers with their technology needs.”

Want to take your IT to the next level?  We can help! Spend less time worrying about security issues or frustrating PC problems and spend more time growing your business.

Contact us today to find out how we can help you.

Friday, September 3, 2021

Take Your IT Game to the Next Level


Are you looking for an IT team with experience and a proven track record?

Are you searching for reliable network monitoring and maintenance services for your business?

NSG is proud to celebrate its 20th year as computer consultants in the Ann Arbor area! We’ve seen the technological landscape drastically change since we’ve been in the business, but we’ve remained highly committed to providing cutting-edge tech services to our clients and staying on the forefront of computer security. 

Over the years, we’ve picked up many new clients who switched to us after becoming unhappy with their previous support company.  Usually the complaints are similar:

  • “They don’t show up or call us back.”
  • “We have the same problems over and over.” 
  • “I asked them to setup a new computer for me and they didn’t install all my programs or copy over my data.” Worse, upon closer inspection (which is the first thing we do), we find that they don’t have backups or antivirus, and are running older and unsupported systems and software.  
  • “Our systems are slow and we’re having so many computer issues.”

Sound familiar?

These problems are easy to fix when you have the right team!

Get Rid of IT Headaches with an Experienced Team on Your Side

Technology has certainly changed over the years, but our focus and commitment has remained the same – helping our customers get the most out of their technology investment and setting them up for success.  This is even more important in today’s technology driven world, and especially with viruses, malware, and ransomware becoming more and more prevalent.

Want to take your IT to the next level?  We can help! Spend less time worrying about security issues or frustrating PC problems and spend more time growing your business.

Contact us today to find out how we can help you.

Our Formula for IT Success

Have you dealt with unresponsive IT support in the past? Fed up with companies talking big game but not delivering on their promises? We und...