Monday, September 1, 2025

Redundancy vs Backups: Understanding the Difference

Photo of a laptop being backed up onto a hard drive by an Ann Arbor IT support company.
Do you know the difference between a redundancy and a backup for your data?

Cloud services like AWS and OneDrive use redundancy to keep your data accessible, even if a server fails. For example, AWS S3 stores data across multiple locations, boasting 99.999999999% durability. OneDrive offers similar protections with geo-redundant storage. However, redundancy doesn’t protect against:

  • Accidental deletions by you or your team.
  • Cyberattacks, like ransomware, that can corrupt or delete data across all replicas.
  • Account issues, such as suspensions due to policy violations or payment disputes, which could lock you out of your data entirely.
  • System errors or bugs on the provider’s end, which, while rare, have led to data loss for some users.

True backups, on the other hand, are separate, point-in-time copies of your data that allow recovery after such incidents. Many cloud services don’t automatically provide comprehensive backups, and features like OneDrive’s 30-day Files Restore or AWS’s versioning require setup and may have limitations.


Get Expert IT Support in Ann Arbor


Navigating cloud services and backup strategies can be complex, especially for small businesses with limited IT resources. If you’re concerned about protecting your data, consult a qualified IT service and support company. 

At NSG, we specialize in helping small businesses secure their data with tailored backup solutions, cloud management, and recovery planning. Don’t leave your business vulnerable—partner with experts to ensure your data is safe and recoverable, no matter what.

Friday, August 15, 2025

Intro to NSG's Cybersecurity Plan

Photo of a man clicking a hovering lock icon, representing the cybersecurity aspect of NSG's Ann Arbor computer service.
What’s your business’s cybersecurity plan?

At Network Services Group, we specialize in helping small businesses like yours stay secure and compliant. Our services include:

  • Proactive Cybersecurity: We implement robust defenses like multi-factor authentication, firewalls, and regular backups to protect against ransomware and data breaches.
  • Seamless Upgrades and Replacements: We guide you through transitioning from outdated systems like Windows 10, Exchange, and Windows Server to modern, secure solutions.
  • Effective and Knowledgeable Support: Our team is here to monitor, troubleshoot, and respond to threats, so you can focus on running your business.


Own a business near Ann Arbor? Get all your computer services in one place!


Don’t wait for a cyberattack to disrupt your operations or a software deadline to leave you exposed. If you own a business in the greater Ann Arbor area, our pantheon of computer services is available to you. 

Contact NSG today at 877-815-6974 or via our contact form for a free consultation. Let us help you safeguard your business and stay ahead of the curve.

Friday, August 1, 2025

The Importance of Cybersecurity for Small Businesses

A photo of a smiling woman holding an "Open" sign, representing a small business owner that could benefit from NSG's Ann Arbor computer service.
Are you a small business owner?

Maybe you’re struggling with the idea of cybersecurity?

As a small business owner, you juggle countless priorities—keeping customers happy, managing operations, and staying ahead of the competition. But one critical area you can’t afford to overlook is cybersecurity. Even industry giants like Ingram Micro, a global IT distributor, recently fell victim to a SafePay ransomware attack in July 2025, causing widespread outages and disrupting their operations for days. If a company of their size can be hit, small businesses are even more vulnerable without the right protections in place.

Ransomware isn’t the only threat. The looming end of support for Windows 10, Exchange Server 2016, and older Windows Server versions (like 2012 and 2016) is a ticking time bomb for businesses still relying on these systems. Microsoft will stop providing security updates for Windows 10 after October 14, 2025, and for Exchange Server 2016 and Windows Server 2016 soon after. Without updates, these systems become easy targets for hackers exploiting unpatched vulnerabilities. Upgrading or migrating to supported platforms is no longer optional—it’s essential.


Own a business near Ann Arbor? Get all your computer services in one place!


Don’t wait for a cyberattack to disrupt your operations or a software deadline to leave you exposed. If you own a business in the greater Ann Arbor area, our pantheon of computer services is available to you. 

Contact NSG today at 877-815-6974 or via our contact form for a free consultation. Let us help you safeguard your business and stay ahead of the curve.

Tuesday, July 15, 2025

Why Cybersecurity is Part of Our IT DNA

A photo of a computer keyboard with a thumbprint on it, representing the cybersecurity services of our Ann Arbor tech support business.
Did you know that 43% of cyberattacks target small businesses?

At NSG, we believe IT goes beyond rebooting computers or reinstalling software. Our job is to keep your systems running smoothly and secure. That means:

Robust Backups: Ensuring your data is safe and recoverable, no matter what.

  • Disaster Recovery Plans: Preparing your business to bounce back from outages or attacks.
  • Antivirus and Firewalls: Blocking threats before they strike.
  • System Patching and Monitoring: Keeping your tech up to date to close security gaps.


Your Local Ann Arbor Tech Support


Technology should empower your business, not expose it to risks. Partnering with an IT provider like NSG means your systems stay secure, maintained, and optimized, so you can focus on what you do best.

If your business is in the Ann Arbor area, we can provide tech support! If you’re ready to upgrade your business’s protection, Contact NSG today for a free consultation and see how our IT and cybersecurity expertise can work for you.

Tuesday, July 1, 2025

A Tale of Two Roles: IT and Cybersecurity

A photo of a computer keyboard with a combination sitting on top, representing the combo of IT and cybersecurity that NSG's tech support provides.
Did you know that many IT providers overlook basic cybersecurity measures?

Recently, we spoke with a cybersecurity company looking for “boots on the ground” to implement their recommendations for clients. They explained, “We aren’t IT guys – we focus on cybersecurity. We ensure businesses have firewalls, backups, disaster recovery plans, and antivirus software.”

Funny thing is, at NSG, we are IT guys – and we do all those things, too, alongside our broader IT services. Their comment sparked a realization: not all cybersecurity experts are IT professionals, and definitely not all IT professionals are cybersecurity experts.

We’ve interviewed countless IT candidates with years of experience who know little about backups, disaster recovery, or protecting clients from viruses, ransomware, or malware. In today’s threat landscape, that’s a gap businesses can’t afford.


Your Local Ann Arbor Tech Support


Technology should empower your business, not expose it to risks. Partnering with an IT provider like NSG means your systems stay secure, maintained, and optimized, so you can focus on what you do best.

If your business is in the Ann Arbor area, we can provide tech support! If you’re ready to upgrade your business’s protection, Contact NSG today for a free consultation and see how our IT and cybersecurity expertise can work for you.

Sunday, June 15, 2025

Empowering Your Team with Security Awareness Training

An image of a padlock sitting on a keyboard, depicting the security aspect of NSG's Ann Arbor computer service.
Is your team informed about best cybersecurity practice?

Even the best technology can't fully protect against human error, which is why Huntress' Managed Security Awareness Training is a cornerstone of our partnership. This engaging, story-driven program transforms employees into your first line of defense by teaching them to recognize and respond to cyber threats.

Engaging and Memorable Content: Unlike traditional training programs, Huntress SAT uses relatable, episodic storytelling featuring characters like DeeDee, a mischievous "hacker" who challenges users with real-world scenarios. This approach keeps learners engaged and helps them retain critical security knowledge.

Realistic Phishing Simulations: Huntress designs phishing tests based on current, real-world threats, allowing employees to practice identifying suspicious emails in a safe environment. Automated reporting tracks progress, highlighting areas for improvement and celebrating successes.

Customizable and Hassle-Free: NSG and Huntress make it easy to deploy and manage SAT. Whether you prefer a fully managed experience or want to customize training with your branding, the platform is flexible and user-friendly, saving your team time and effort.

Building a Security Culture: By fostering a shared responsibility for cybersecurity, Huntress SAT helps create a vigilant workforce. Employees learn to spot phishing, social engineering, and other threats, reducing the risk of costly mistakes.


If your business is near Ann Arbor, you can set up computer services with NSG and Huntress today!


Cybersecurity isn't just about technology—it's about empowering your people and staying ahead of threats. Through our partnership with Huntress, Network Services Group is proud to offer email monitoring and security awareness training that deliver measurable results. 

NSG is an Ann Arbor-based computer service, but we help businesses all over Southeast Michigan! Contact NSG today to learn how we can protect your business with Huntress' powerful solutions.

Call (877) 815-6974 or submit a contact form here.

Sunday, June 1, 2025

Why Huntress? A Game-Changer for Cybersecurity

The Huntress logo, a cybersecurity company that's partnered with NSG's Ann Arbor computer services.
Are you familiar with the cybersecurity leader Huntress?

Email remains one of the most vulnerable entry points for cyberattacks, with phishing and malware posing constant risks. Huntress' Managed Detection and Response (MDR) for Microsoft 365 provides robust, 24/7 monitoring of your email environment, including platforms like Outlook, OneDrive, SharePoint, and Teams. Paired with their Managed Security Awareness Training (SAT), this partnership equips NSG clients with a multi-layered approach to cybersecurity that addresses both technological and human vulnerabilities.

Key Benefits of Huntress Email Monitoring


Proactive Threat Detection: Huntress' MDR for Microsoft 365 continuously monitors your cloud environment for suspicious activity, such as phishing attempts, malware, or unauthorized access. By leveraging advanced threat detection and a 24/7 Security Operations Center (SOC), Huntress identifies and responds to threats in real time, minimizing potential damage.

Rapid Incident Response: When a threat is detected, Huntress' SOC provides immediate alerts and actionable steps to contain and remediate the issue. This swift response helps prevent breaches from escalating, ensuring your business stays protected.

Seamless Integration: Huntress integrates effortlessly with your existing Microsoft 365 setup, working alongside NSG's comprehensive IT solutions. This ensures minimal disruption while enhancing your overall security posture.

Compliance Support: Robust email monitoring strengthens your cybersecurity framework, helping meet regulatory and insurance requirements. Huntress' detailed reporting provides clear documentation to demonstrate compliance during audits.


If your business is near Ann Arbor, you can set up computer services with NSG and Huntress today!


Cybersecurity isn't just about technology—it's about empowering your people and staying ahead of threats. Through our partnership with Huntress, Network Services Group is proud to offer email monitoring and security awareness training that deliver measurable results. 

NSG is an Ann Arbor-based computer service, but we help businesses all over Southeast Michigan! Contact NSG today to learn how we can protect your business with Huntress' powerful solutions.
Call (877) 815-6974 or submit a contact form here.

Redundancy vs Backups: Understanding the Difference

Do you know the difference between a redundancy and a backup for your data? Cloud services like AWS and OneDrive use redundancy to keep your...