Our Formula for IT Success

Have you dealt with unresponsive IT support in the past?

Fed up with companies talking big game but not delivering on their promises?

We understand that the small companies we work with are on strict timelines, so we make an honest effort to do what we can to make their lives easier so they can put their energy into running their business. 

Our Formula for Success 

The principles we live by are knowing what it is, getting it done, and effectively communicating the results. We put the best interests of our clients first, and we work diligently to put all the pieces together to make them work. Above all, we believe in making it a great experience for you!

Imagine how great you’ll feel when you know that your network and computers are secure, your backups are working, and your computers are working. 

We want to see you succeed!  We’ll take care of the technology so that you can focus on taking care of your other tasks.  Technology that works the way you want it to, when you want it to.  If you’d like to learn more, check out our latest article. 

Achieve Your Business Goals with Our IT Solutions in Ann Arbor 

At the end of the day, our goal is simple: to make technology work for you so you can focus on what really matters – running your business. With our proven formula of clear communication, reliable solutions, and a customer-first approach, we’re here to make sure your IT needs are met efficiently and effectively. 

Achieve your business goals with our trusted IT solutions in Ann Arbor – because your success is our success!

Contact us today to get started.

Our Recommendations for Protecting Yourself Online

 Are you confident your current online habits are keeping you safe from potential risks?

The internet is full of potential threats like viruses, malware, and scammers looking to exploit unsuspecting users. Without taking the right precautions, browsing online can put your data and devices at risk. To help you stay safe, here’s a short list of things you can do to protect yourself:

1. Scammers are trying to trick you.  Don’t click on links you receive in emails.  Be suspicious and always verify unexpected or unusual requests via a known source.
2. Protect yourself and make sure you have good backups.
3. Antivirus software is a good start, but you also need to be diligent about keeping your computers and devices up to date with security patches.

There is no substitution for user training.  Make sure your entire team is aware and has some basic training. If you’d like to learn more, check out our latest article.

Strengthen Your Online Security Through Our IT Solutions in Ann Arbor

By following these steps, you can significantly reduce your risk of falling victim to online threats. Staying vigilant, keeping your systems updates, and ensuring that both you and your team are educated about potential dangers are key to protecting your data. 

If you’re looking for additional support, our IT solutions in Ann Arbor can help you strengthen your online security against evolving threats. Contact us today to get started!

Benefits of Our Newest Content Management System

Is your website taking too long to load?

Are you having a hard time customizing it to appear how you picture it in your mind?

If so, then our new content management system is the solution you’ve been searching for!

Over this past summer, we created a new version of our CMS.

Why would someone go through the hassle of creating their own content management system when there are so many options already available?  Because our core team has been hosting and developing websites close to 30 years and we know we can do it better.

We specifically focused on security, SEO, versatility, and speed when designing our CMS (the latest version was released this summer).

Our updated CMS lets people who aren't programmers make complicated edits to their websites and gives them a powerful platform to manage their online content.  All this without the security headaches of WordPress.

Dan Holland, one of our web developers, says: “It's extremely versatile, fast, and built with a modern PHP framework. Pages score very well on https://pagespeed.web.dev, even with large media files and complicated scripts.”

The reason speed is important to you is that Google uses it as one of its metrics for ranking sites in its search results.  If your site is bloated and slow (all too common if it’s built on top of a do everything for everyone platform such as WordPress) it likely won’t be ranked as high as similar sites that have been optimized and that load more quickly.

Want to learn more? Check out our latest article here.

Our New CMS Takes Website Hosting in Ann Arbor, MI to the Next Level!

Our newest content management system is designed to enhance your website’s performance, flexibility, and ease of use.

Built from the ground up with a focus on security, SEO, and user-friendliness, it empowers even non-programmers to take control of their website.

Ready to elevate your online presence? Explore our web hosting in Ann Arbor, MI today, and experience the difference our CMS can make for your business!

Contact us today to get started.

 

Benefits of Our Business Class Web Hosting Services

Considering working with a new website host?

Searching for a partner that delivers on their promises, provides top quality service, and a high level of customer service?

Our business class web hosting offers significantly faster performance than free hosting. It’s hand-coded to provide you with peace of mind by not having to worry about your site going down, running on insecure servers and software, and not being backed up.

Wondering what our business class gives you?

Not all web hosting plans are the same. Many name-brand hosting offerings cram your site onto overcrowded servers (ensuring slow performance), limit your support to someone in a call center reading off a script, and try to get you off the phone as quickly as possible. Additionally, these plans typically include limited bandwidth and don’t provide adequate backups or redundancy.

Our business class hosting takes it to another level. We have redundant servers in different data centers to ensure reliability. We go to great lengths to ensure our servers are well maintained, kept up to date with security patches, are regularly backed up, and are not overcrowded.

And if you need support, rest assured you are dealing with a local company with knowledgeable people who not only care about you but can actually provide you with the support you need.

Don Prior, the owner of Network Services Group has this to say about local website hosting: “One thing people need to realize is that when we host their sites, it represents the shortest possible path between the people who care about what's happening with their site and the people who can really work the magic to make things happen, if there's a problem or if they need something special. With canned hosting providers, there's a very big gap there.” 

Want to learn more about our web hosting and we design services? Check out our latest blog here for more information!

Enjoy Customizable Web Hosting in Ann Arbor, MI!

Choosing our business-class web hosting services means opting for reliability, performance, and a partner committed to helping your business succeed online.

Don’t settle for less – experience the peace of mind that comes with business class web hosting in Ann Arbor, MI.

Contact us today if you’re ready to elevate your online presence.

Our Secret for Reliable Tech Support

Have you ever dealt with an unresponsive tech company?

Have you ever felt frustrated because a company you hired didn’t show up when they said they would?

We know that feeling all too well, so we make it our mission to avoid ever putting our customers in a position where they feel this way! 

Our Motto for Reliable Tech Support 

What sets us apart in our crowded field? It’s straightforward: we prioritize the basics that too often get overlooked. We believe in the power of simple yet crucial actions like returning phone calls promptly and always showing up for our scheduled appointments. 

But it doesn’t stop there! Our approach goes beyond just identifying problems. We focus on providing effective solutions, not just recommendations. 

Our team prioritizes staying up to date with the latest technological innovations. Our experience has shown us what works and what doesn’t, allowing us to tailor our services to meet your unique needs. 

Our true measure of success is how well everything functions for you, and we’re committed to making sure everything works seamlessly while providing you with excellent customer service along the way. 

Read our latest article here to learn more. 

NSG Provides Business Class Computer Service in Ann Arbor and around Ann Arbor 

In a world where reliability often feels like a rare commodity, we strive to be the dependable partner you can count on. We understand how aggravating it can be dealing with unresponsive tech support and broken promises, and we’re here to change that narrative. 

Our commitment to you is simple, yet strong: we will always be here when you need us, delivering not just solutions, but peace of mind. Don’t settle for less! Work with a computer service in Ann Arbor that you can trust. 

Contact us today to get started!

Our Best Practices for Risk Management

Did you hear about the CrowdStrike software malfunction in July?

This incident led to a widespread IT outage that disrupted systems all over the world. The chaos it caused was felt far and wide, affecting many different industries and causing cancelled flights, compromised access to emergency services, banking disruptions and more! 

This incident serves as an important reminder that no one is immune to the risk associated with not having reliable backup systems in place in the event of emergencies. 

The solution for a speedy recovery lies in having robust backup solutions, recovery plans, and a reliable IT support team that you can count on to restore your operations quickly, all of which we provide! 

We offer a range of services designed to make sure your systems are secure and resilient: 

Risk Management, Monitoring, and Maintenance Programs

Our top priority is the security of your data, so you can rely on the performance and reliability of your computer systems. 

We conduct thorough network audits to confirm that your defenses are strong enough to keep malicious threats, like viruses and hackers at bay. 

Here are some of the ways that we reduce risks and protect your business:

Virus and Spyware Removal and Protection

We keep your systems safe against viruses, making sure that any existing threats are quickly eliminated and future infections are prevented. 

Spyware can compromise your sensitive information and slow down your operations. When working with us, we take great care in removing and protecting your systems from spyware so your data stays safe. 

Backup Solutions 

Even in the event of a critical failure, the backup strategies we implement are strong, and will make it so your data is always recoverable. 

Business Class Tech Support 

We offer top-tier technical support that’s tailored to the specific needs of your business. This makes it so you have reliable, efficient systems in place, and that help will always be available when you need it. 

Read our latest article here to learn more. 

You Can Count on NSG – Providing Computer Service in and around Ann Arbor!  

By partnering with us, you can rest easy knowing that your computer systems are in safe and capable hands. When partnering with our computer service in Ann Arbor, you’ll be well-prepared to handle any challenges that come your way. 

Contact us today to learn more!

Older Systems Won’t Be Compatible with Windows 11: Here’s What You Need to Know

Has your office tech been around 5 years or longer?

If so, it may be in your best interest to replace it before October 2025. 

Microsoft has announced that by October 2025, Windows 10 will come to an end. Users must update before then, or be charged with a hefty subscription fee. While this upgrade is free, it’s not compatible with many older devices. Here’s what you need to know: 

Older Systems Will Not Be Compatible with Windows 11 

Older systems will not be eligible to upgrade to Windows 11. The recommended lifespan for a computer is 5 years, so if your device is that age or older then it’s time to start looking into a replacement anyway. 

If you have several devices running on Windows 10 then it’s time to start coming up with a plan for upgrading or replacing. 

A good way to start this process is to perform a system inventory that includes the age of each device, as well as the specifications like CPU, RAM, model number, etc. This will help you determine which devices are compatible with Windows 11 and how many will need to be replaced in the near future. 

How We Can Help! 

If you would like assistance with this, we have IT support specialists in Ann Arbor who are available to help you upgrade your compatible systems to Windows 11. 

We sell laptops and computers, so we can also help with the process of performing a system inventory and help you replace any devices that are due to be upgraded. 

Read our latest article here to learn more! 

Our IT Support Specialists in Ann Arbor Can Help You Replace Your Old Systems 

Don’t put off replacing your older systems for too long or else you could wind up dealing with some messy technical difficulties come next fall. 

If you have any questions, or need help finding new systems that are compatible with Windows 11, our IT support specialists in Ann Arbor are only a phone call away!