Thursday, November 16, 2017

Scams Are Everywhere! Stay Informed!

Are you worried about scams?

Are you aware of how to stay safe from bogus emails?

Is your network protected?

There are a lot of scams, viruses, and data breaches going around! It’s important to stay up to date on the latest scams. At Network Services Group, we want you to be mindful of the things going around so you can be proactive. We want you to know how to check to see if you’re receiving emails from an unsolicited source.

Bogus Domain Name Renewals

We’ve seen a lot of this going on lately. People receive an email telling them "This is your Final Reminder… This Notice for: (YourDomain.com) will be terminated on September 11, 2017."

If you look closely, these emails typically say something about being a solicitation, and that you’re under no obligation, but that stuff is usually buried in the fine print. 

Don’t be fooled. Don’t believe unsolicited emails. Always check with a known and trusted source first. 

We’d much rather have you call or email us to than to sign up for some bogus service that at best will take your money and not provide anything in return, or worse — do something malicious such as steal your personal or bank account information or lock you out of your domain.

Don’t be a victim. Choose to be proactive and learn what you can do to prevent this from happening to your business and personal files. Contact us for technical support in Ann Arbor and the surrounding areas of Brighton, Novi and Livingston, Oakland, and Washtenaw counties. At Network Services Group, we can help you get back on track. Need to restore a back-up? Need help running a scan on an infected machine? We’re your guys to get the job done right the first time!


Imagine if you hire technical support, but they only do half the job. You’ll still be infected with a terrible ransom virus. Get the job done right today by calling for technical support at our Ann Arbor office. 

Tuesday, November 14, 2017

Making sense of Network Security, Data Breaches, and PCI Compliance

We’ve all heard of the Equifax data breach.  We’ve also heard about the WannaCry and other viruses that infect all of your files and cripples your computers.  It’s all over the news, and it seems like not a day goes by when someone doesn’t get hacked. 

On the other hand you might be receiving confusing emails from your credit card company telling you that you failed their PCI compliance scan.  Just fill out our 50 page questionnaire and fix these 20 security issues we found on your network and you should be all set, at least until we repeat this process 90 days from now.

These are all related to computer and network security, and you might be asking yourself what you really need to do to protect yourself. 

That’s a great question, and something we should all be proactive about.  What’s it going to cost if you if your computers become infected and go down or you lose your data?  What’s your liability if someone breaks in and steals your customer’s personal information?

The biggest mistakes we see in terms of network security are:
  1. Security is only an afterthought.
  2. Not being proactive (no continuity plan to keep things up to date with security patches)
  3. Inadequate backups
  4. Inadequate user training
Protect yourself.  Limit your liability.  Talk to someone who is an expert and experienced with working with small businesses.  We can help – contact us for our free security checklist and recommendations for small businesses.

Network Services Group is located in Ann Arbor, Michigan.  We specialize in helping small and medium sized businesses in Southeast Michigan (Wayne, Oakland, Washtenaw, and Livingston counties) with their IT service, support, and security needs, helping our customers experience the positive side of what technology has to offer.

Sunday, October 15, 2017

Lessons in Data Backup

Do you have a recovery plan in place?

Are your files backed up every night?

Should you outsource your backup processes?

It’s important to have a backup when things go wrong. The power could go out, a virus could steal your files or your files could even be held for ransom. Are you prepared? If you’re not, you need to speak with a computer support specialist in your area to discuss your options for data backup and recovery.

Most business owners will agree that backups are important, but the problem is they don't actually do anything to a) put a comprehensive backup plan in place, and b) regularly monitor it to verify it is working.

Reliable IT Solutions in Ann Arbor & the Surrounding Areas!


At Network Services Group, we believe that your experience with technology should be both positive and productive.  Wouldn’t it feel great to have someone take care of your technology and IT solutions so you can focus on your business?    

All too often we hear tales of other companies being difficult to get in touch with - they don’t show up for appointments, and don’t call to let you know if they are running late. Even worse, your IT company could be doing something, but you aren’t sure exactly what, other than you get a bill but keep experiencing the same computer problems over and over again.

We’re different! That stuff doesn’t fly in our world.  Our top priority is to make your dealings with us a great experience, and your experience with technology both positive and productive. Call today to experience the difference! (877) 815-6974


Sunday, October 1, 2017

Security is Everybody’s Business. If You Don’t Want it to Be Yours, You Better Sign Up for a Maintenance Plan!

Are you frustrated with your current IT Solutions company?

Or, maybe you don’t have anyone to call for help and support when things go wrong.

At Network Services Group, we work with small business to make their experience with technology both positive and productive.  We want our customers to experience the positive side of what technology has to offer, so that they can focus on what they do best – running their business!  

One of the things that we do is offer maintenance plans to our clients. These maintenance plans will keep your servers and workstations up to date, verify backups, scan for viruses and malware, and check system health.  

There are a ton of viruses and malware floating around.  If you aren’t careful the internet can be a dangerous place.  Here’s a short list of things you can do to protect yourself:

  1. Scammers are going to try to trick you.  Don’t click on stuff you receive in emails.  Be suspicious and always verify unexpected or unusual requests via a known source.
  2. Protect yourself and make sure you have good backups.
  3. Antivirus software is a good start, but you also need to be diligent about keeping your computers and devices up to date with security patches.
  4. There is no substitution for user training.  Make sure your entire team is aware and has some basic training.

You need to be proactive about protecting your computers and data from viruses and scams. Having a maintenance plan will help ensure your systems are safe and sound.  


Our formula for success is knowing what it is, getting it done, and effectively communicating the results. We put the best interests of our clients first, and we work diligently to put all of the pieces together to make them work. Above all, we believe in making it a great experience for you! Imagine how great you’ll feel when you know that your network and computers are secure, your backups are working, and your computers are working. 

We want to see you succeed!  We’ll take care of the technology so that you can focus on taking care of your business.  Technology that works the way you want it to, when you want it to.  

Local, Friendly, IT Solutions in Ann Arbor and the Surrounding Areas.



Network Services Group, located in Ann Arbor, Michigan, offers computer and network service and IT solutions in Ann Arbor, Brighton, Novi and all other cities in Livingston, Oakland, and Washtenaw counties. Call today to get started! (877) 815-6974

Friday, September 15, 2017

How to Protect Yourself from Ransomware!

Is your business protected from ransomware?

Should you pay the ransom to retrieve your data files?

Is your customers’ personal information at risk?

In February 2016, Hollywood Presbyterian Hospital paid $17,000 to retrieve patient data from hackers. The Verizon Data Breach Investigations report estimates that if 1,000 records are lost, businesses can expect to lose more than $67,000. As the size of the breaches increase, so does the cost of ransom. 
technical support Ann Arbor

Hackers are clever! You need to ensure you’re using best practices when it comes to ransomware protection. 

What are the best practices?

  1. Keep your browsers, and other software applications up to date!
  2. Educate your team on how they can identify phishing scams, suspicious websites and emails.
  3. Back up your files!
  4. Install multiple layers of cyber security protection like firewalls, anti-virus with active monitoring, anti-malware, and anti-ransomware on all of your computers.


Don’t be a victim. Choose to be proactive and learn what you can do to prevent this from happening to your business and personal files.

Have you been infected with ransomware? Contact us for technical support in Ann Arbor and the surrounding areas of Brighton, Novi and Livingston, Oakland, and Washtenaw counties. At Network Services Group, we can help you get back on track. Need to restore a back-up? Need help running a scan on an infected machine? We’re your guys to get the job done right the first time!


Imagine if you hire technical support, but they only do half the job. You’ll still be infected with a terrible ransom virus. Get the job done right today by calling for technical support at our Ann Arbor office. 

Friday, September 1, 2017

5 Cyber Security Mistakes Companies Make & How to Avoid Them!

Are you at risk?

Do you keep your security up to date?

Do you have skilled IT support on staff?

When it comes to cyber security, don’t make these mistakes:

technical support Ann Arbor
  1. Assuming you’re not a target – No matter what company you own, you’re still vulnerable to cyber-attacks. Get into the mindset that it can happen to you, so you should put measures into place that will help decrease your risk.
  2. Approaching security as just an IT issue – Have clear policies and processes in place to help your employees protect your company’s intellectual property. It’s not just an IT concern, it should be everyone’s concern.
  3. Neglecting the updates to your network – Without keeping your system properly up to date you risk a breach to your system. You must build in a process to ensure all of your software is updated in a timely manner.
  4. Relying only on anti-virus software – Traditional anti-virus solutions may catch run-of-the-mill malware, but they’re no match for advanced hackers and thieves. Your business needs to employ solutions that identify advanced hackers’ objectives and the effects of a potential attack, even if there are no known signatures.
  5. Failing to monitor your endpoints - Employ technologies that monitor endpoints continuously. Endpoint visibility is critical for making the transition from reactive security to proactive hunting and detection.


Do you need help detecting cyber threats? At Network Services Group, we make it a top priority to make sure our clients information is protected. Imagine being able to sleep at night knowing your website and data security is secure and up to date. If you’re unsure about your cyber security protection, contact our technical support experts!

Local, Friendly, Technical Support.  Ann Arbor and Surrounding Areas.


Network Services Group, located in Ann Arbor, Michigan, offers computer and network service and technical support to Ann Arbor, Brighton, Novi and Livingston, Oakland, and Washtenaw counties. Call today to get started! (877) 815-6974

Thursday, August 31, 2017

How to Choose an Online Backup and Recovery Solution!

Do you have a backup and recovery solution?

Are you prepared to recover your files if your information is compromised?

Do you have a team of network professionals that can help clean up your network security?

tech support Ann Arbor
Your data files are the lifeline of your business.  When you have your data and computers working, it makes things so much easier.  But if you lose your data, you might as well close the doors - you're out of business!

You know that feeling you get in your stomach when you’re on an airplane and it encounters turbulence and does a sudden drop?  That only lasts for a moment, but imagine if it lasted for days.  That's the feeling you'll likely have if you lose your data files and don't have backups.

Make sure that all of your critical data files and systems are backed up on a schedule that makes sense (usually nightly). This should be automated.  Make sure your backups are stored on numerous devices in multiple locations. A lot of people make the mistake of storing their backups on a single external hard drive.  That’s not a good idea! External drives can go bad, be stolen, or become corrupt. 

To ensure you’re following best practice when it comes to your backups:

  1. Store multiple backups in multiple locations.  
  2. Check your backup reports daily to ensure automated backups are running.
  3. Attempt to restore data periodically.

Not sure if you have backups?  Know that you do!  Please call us if you aren't sure or if you need help!  Your data is important and backups are critical.  

From start to finish, Network Services Group offers complete computer solutions customized for all your business needs. Whatever your computer needs, Network Services Group is happy to assist you!

Local, Friendly, Tech Support.  Ann Arbor and Surrounding Areas.


Network Services Group, located in Ann Arbor, Michigan, offers computer and network service and tech support to Ann Arbor, Brighton, Novi and all other cities in Livingston, Oakland, and Washtenaw counties. Call today to get started! (877) 815-6974


Scams Are Everywhere! Stay Informed!

Are you worried about scams? Are you aware of how to stay safe from bogus emails? Is your network protected? There are a lot of...